The balance of power in retailing has shifted. Today, the customer is in command with 24/7 access, multi-channel availability and near-perfect product quality. In a rapidly evolving era of customer empowerment, how will brands differentiate themselves? What is the future of retail? Building on more than 25 years of experience, STEIN, LLC assists clients in developing successful strategies for retailing and brand marketing. As retailing becomes more complex, the need for innovative design that brings the brand experience to life becomes more crucial.